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Privacy Policy

Effective Date: July 9, 2026

Fortner Plumbing ("Fortner Plumbing," "we," "our," or "us") values your privacy and is committed to protecting the personal information you provide when you visit FortnerPlumbing.net or use our services.

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This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Property or service address

  • Billing information

  • Details about your plumbing service request

  • Any information you submit through our contact forms, estimate requests, email communications, or phone calls

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

  • Website usage statistics

How We Use Your Information

We use the information we collect to:

  • Schedule and perform plumbing services

  • Respond to inquiries and estimate requests

  • Process invoices and payments

  • Communicate regarding appointments

  • Send service reminders

  • Improve our website and customer experience

  • Maintain business records

  • Comply with legal obligations

  • Protect against fraud or unauthorized activity

SMS and Text Message Communications

If you provide your mobile phone number, you may receive text messages regarding:

  • Appointment confirmations

  • Appointment reminders

  • Technician arrival updates

  • Service-related notifications

  • Customer service communications

Message frequency varies.

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Standard message and data rates may apply based on your mobile carrier.

You may opt out of receiving text messages at any time by replying STOP or by contacting us directly.

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We do not sell or share your mobile phone number with third parties for their marketing purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Remember user preferences

  • Measure website performance

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

Analytics

We may use third-party analytics services, such as Google Analytics, to better understand how visitors use our website. These services collect information such as pages viewed, time spent on the website, browser information, and approximate geographic location.

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This information is used only to improve our website and services.

Payment Information

Payments may be processed through secure third-party payment processors. We do not store complete credit card numbers on our website.

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Please review the privacy policies of any payment processor you use when making payments.

Third-Party Service Providers

We may share information with trusted third-party providers that help us operate our business, including providers for:

  • Scheduling

  • Customer relationship management

  • Payment processing

  • Website hosting

  • Email communications

  • Text messaging

  • Accounting

  • Marketing

  • Website analytics

These providers receive only the information necessary to perform services on our behalf.

Information Sharing

We do not sell your personal information.

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We may disclose information when necessary to:

  • Complete requested services

  • Comply with applicable laws

  • Respond to legal requests

  • Protect our rights, property, employees, or customers

  • Prevent fraud or security threats

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information.

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However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to:

  • Request access to your information

  • Correct inaccurate information

  • Request deletion of information where permitted by law

  • Update your contact information

  • Opt out of marketing communications

Please note that we may retain certain information as required by law or for legitimate business purposes.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting the updated version on this page. The Effective Date at the top of this policy will reflect the latest revision.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

 

Fortner Plumbing

Website: FortnerPlumbing.net

Email: bfortner39@yahoo.com

Phone: + 1 (864) 209 - 9948

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